Knowledge base for questions related to cryptoTrade application.

Common problems and solutions

Problems when uploading or downloading your database to Dropbox

Version Matrix (CRT)

Description Silver Gold
Protect your database with password and 256-bits encryption key Yes Yes
Convenient transfer tool to manage your portfolio Yes Yes
Include/Exclude markets and currencies as required Yes Yes
Backup capability using Dropbox Yes Yes

System requirements (cryptoTrade)

The following requirements apply to each platform:

Windows Platform specifics

  • The package provided doesn't need installation. Copy the full content of the directory in your computer and run the executable.
  • This bundle should provide all the required libraries to work in Windows and no additional installation of dependencies is necessary.
  • Your computer's clock needs to be syncronised with a time server. This is a requirement from most of the exchange markets to accept requests.

Release notes (CRT)

Changes in 1.2.2

  • Split views are implemented to customise the monitoring layout
  • Dialogs can be moved and locations are saved when they are re-accessed in the same session
  • All text is now selectable 

Changes in 1.2.1

Privacy policy (CRT)

This privacy policy governs your use of a software application (“Application”) on a desktop device that was created by Darhon Software.

What information does the Application obtain and how is it used?

User Provided Information – The Application obtains the information you provide during normal use.

Automatically Collected Information – No information is collected from your device automatically.

Where is my database located?

The application creates a database when you run it for the first time. It is located in the standard storage location on your device.

Standard location for Linux Platform: /home/user/.local/share/data/Darhon/...
This location is the same for the Gold and Silver version of the application.

Standard location for Android Platform: /data/XXX
Where XXX is a unique folder for each application. It will be different for the Silver and Gold version of the same application.

How to download the application package?

Please follow the instructions below to download the package for your platform:

  1. Go to the download area, and click the download link for your operating system.
  2. When prompted with the "File Download" dialog, select "Save this program to disk" and save it in a place you will remember, like your Desktop.
  3. When the file is downloaded, proceed with the installation.
  4. For further instructions on how to use the software, download the User's Guide from the documentation area.

How to upgrade your application?

Unless something else is explicitly informed in a particular case, you will be able to upgrade your application simply by installing the new version. It will override the existing one automatically without any special set up or user intervention.

How do I copy my application data from one mobile device or computer to a new one?

If the application allows you to create your database, you know the location of the file already. On the other hand, if the application created a database for you when you run it for the first time, it should be located in the standard storage location on your device.

Copy this file to your new mobile device or computer to be able to access your data as before. The database (sqlite3) is multi-platform and can be read by your app running in any platform transparently.

Do I need to purchase an activation code again when I upgrade my application?

No, in case you have purchased a Gold version for your application, it will remain active for all updates and upgrades in the future.

Updates are changes to correct bugs and add translations, while upgrades bring new features.

However, It is important to remember that your activation code is linked to your device, so it can't be transferred to a different one.

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