General

Knowledge base for general questions.

Versioning

We are explaining below the difference between updates and upgrades in relation with your existing version.

How can I view my orders?

You can view your orders and your purchased activation code(s) once you login and open your account. Just click on the link My account on top of the header (after you logged in) and your account's window will be opened. Click on the Orders tab and you will find a list of all your orders.

Locate your order and click on the order's number to open the selected register. You will be presented with the following information:

Free

The package for a Free distribution can be downloaded freely and used under our license agreement published in the product's page. The Gold version is free of charge and it comes with all its functionality and features fully available and there is no need to purchase any activation code. 

Paid

The package for a Paid distribution can be downloaded freely and used under our license agreement published in the product's page. The Silver version is free of charge and it comes only with the common functionality required for a basic user. This version allows the user to go through the application, learn its functionality without time restriction and still get a useful tool for the basic needs. Therefore, in order to unlock the more advanced features, you will need to purchase a Gold version.

Can I change my email?

You can always change your email and other information in your profile. Please be advised that your username is unique and it cannot be changed.

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